A housing site nobody can use
has excluded someone from housing.
That is the whole reason this page exists. Everything below is either something we do, or something we know we haven't finished — and we would rather write the second list down than leave you wondering whether the problem was you.
What we build for
Keyboard and screen readers
We build every page to be operable with a keyboard alone, with focus visible wherever it lands and interactive controls carrying names a screen reader can announce. Forms label their fields and report errors in text, not color. Where we have fallen short of that, tell us and we will fix it.
Contrast and text size
Body text is sized and colored to stay readable at ordinary contrast levels, in both light and dark mode, and the layout reflows rather than breaking when text is enlarged or the window is narrow.
Motion
The animated parts of the site — the landing sequence, hover effects, transitions — stop when your device asks for reduced motion. Nothing important is communicated only by movement.
Never color alone
Status is carried by words and shape as well as color: a frozen payment, an overdue month and a resolved dispute each read differently in text, not only in hue.
What isn't done
We aim at WCAG 2.1 level AA. We are not claiming we have met it everywhere, because a site under active development that says so is usually wrong — and an overstated claim tells you the problem you just hit must be your fault.
- Some older pages have not been re-tested against a screen reader since they were redesigned.
- Listing photos rely on host-written descriptions, and hosts do not always write them. We are working on prompting for this at upload.
- The compatibility playground and the landing animation are dense visual interfaces; the information in them is available elsewhere in text, but the experience is not equivalent.
- We have not commissioned an independent audit yet.
If something here blocks you
Email info@shareletspace.com and tell us what you were trying to do and where it stopped. A person reads it. If it is stopping you finding a home, say so and we will help you do it another way — by email or on the phone — while we fix the page.
Separately: if you need a disability accommodation from a host — an assistance animal, an accessible unit, a modification — that is a right you can exercise, not a favour you ask for. The Renter's Bill of Rights covers it, and we will step in if a host refuses without a real reason.